Dear Hotel Guests,
Our worst fears have been realised. Despite our efforts and the hope that we could enjoy a safe autumn together at Terhills Hotel, the new safety measures have forced us to close our doors again on Friday 30 October 2020.
We will, of course, miss you. But you now undoubtedly also have questions about your planned visit.
Read below how we will get through this second lockdown together:
- For your safety and our safety, Terhills Hotel will be closed until 31/01/2021 (inclusive). Our restaurant will be closed until 31/01/2021 (inclusive).
- All reservations with arrival date until 31/01/2021 (inclusive) that were made directly through the hotel (by telephone, email or through our own website) have been cancelled automatically. Good news: these reservations can be moved to better times!
- If you have made a reservation through a different channel, you will need to cancel this yourself through the relevant booking website. Tip: look carefully at the cancellation conditions applicable to your reservation. If you incur cancellation costs, you will be able to make a claim under your travel insurance.
Terhills Hotel is still here for you
We understand that our guests will have a lot of questions in relation to this period of closure and we will therefore remain on hand to answer these questions. Please contact us by email at firstname.lastname@example.org or by telephone on weekdays from 09:00 until 17:00 hours.
Terhills Hotel would like to thank you for your understanding and your resilience, which is once again being put to the test by this new setback. Our entire team would like to wish you the very best during this difficult period and we hope to welcome you back soon, safe and sound, to our hotel.